Please Choose A Topic:
Ordering
Q - How do I order a
product in the online store?
A- Ordering products is
quite simple. First decide on which product you would
like to order. Then you should find an add to cart
button. After you click on the add to cart button a
PayPal shopping cart window should appear. You can now
checkout through PayPal's system or continue shopping in
our online store.
Payment
Q - What type of
payments do you accept?
A- We accept PayPal
payments only. PayPal accounts are very easy to setup
and you can pay with your banking account funds, credit
cards, or debit cards. Learn more about paypal at
www.paypal.com.
Shipping
Q - How do you ship
packages?
A- We ship all packages
via USPS Priority Mail. This generally takes 3-5 days
for the continental US.
Q - When do you ship
packages?
A- We generally ship
all packages within 48 hours of payment date.
Q - Do you ship
outside the United States?
A- Yes we do ship
outside the US. However higher shipping rates are
applied. To place an order outside of the US please go
to this
special online store or
contact us at
exporter@primpnpets.com.
Returns and Exchanges
Q - Do you accept
returns or exchanges?
A- It varies depending
on the circumstance. Please
contact us for more
information.
Contact
Q - How can I
contact you?
A- Just go to the
contact us page by clicking here
and then fill out the simple form!
